Client Reviews

Serving Custom Homes and Home Renovation Clients Throughout Orange County

Michael L.

I am writing this detailed review because I am sure most prospective customers will welcome and appreciate it. background: How many times had we seen TV shows about vendors winning a job, then disappearing halfway through the project, leaving the homeowners with a mess everywhere. We were hypersensitive to this fact, so we really did our due diligence. We interviewed five separate contractors. Opulent Design-Build (ODP) got our business, because 1. They thoroughly reviewed our project plans and provided guidance (without making us feel like an open ATM). 2. They were the only vendor to line-item each major project item cost. 3. only vendor that came in upfront and said all material was cost+ 20%. Nothing more and nothing less. 4. They even welcomed us purchasing some of the materials on our own, saving us some money. For example, when we saw toilets on sale at Home Depot, we purchased th…

I am writing this detailed review because I am sure most prospective customers will welcome and appreciate it. background: How many times had we seen TV shows about vendors winning a job, then disappearing halfway through the project, leaving the homeowners with a mess everywhere. We were hypersensitive to this fact, so we really did our due diligence. We interviewed five separate contractors. Opulent Design-Build (ODP) got our business, because 1. They thoroughly reviewed our project plans and provided guidance (without making us feel like an open ATM). 2. They were the only vendor to line-item each major project item cost. 3. only vendor that came in upfront and said all material was cost+ 20%. Nothing more and nothing less. 4. They even welcomed us purchasing some of the materials on our own, saving us some money. For example, when we saw toilets on sale at Home Depot, we purchased three, saved the receipt and they deducted it from the project cost. 5. Reputation: After reviewing ODB's business records and job history, they truly outshined the rest. We were confident they would still be in business throughout the project, unlike some other vendors that showed up with questionable records and spotty history. 6. Mgmt availability was impressive, in that when we had some questions and I requested to speak with the owner to wrap things up, he met with me the next day. Not many owners take personal ownership of their business like Eddie. Project details After a month of reviewing contractors, we were very tight with our timeline, as we had 2 months to get this full-house major remodel completed. a) Payment Schedule: ODB came to us with a payment schedule aligned to project milestones, something you don't often find in the industry. Often vendors just expect their payment on a due date, regardless of whether or not they completed their previously-indicated project tasks. We had eight payments set up, with the first being larger to allow for them to buy materials needed to start the project. Everything worked out as promised and we honored our side by making timely payments too. b) Workers: Right from the start, their Senior Construction Manager, Johnny S. was on-site managing the start of the project. To my surprise, he would show up on-site almost every day in the morning to answer any questions his team might have. One thing we loved about Johnny was that we had direct access to him too, via mobile phone. My wife and I would easily text him or call with any concerns or questions. His response time was usually within the hour. The other thing that impressed me is that consistently, we had 2-4 guys on our job site six days a week for the full two months. In the beginning, Johnny even had 6-7 guys working for a full two weeks since most of the heavy lifting fell into those initial weeks. Oh, and these guys were really great too. Very respectful of my family and property.

Steve L.

These guys are truly skilled in what they do. I have seen them do a great job for so many customers over the years. You can feel safe in using their services. They have been around for decades. From designing, planning, implementation to completion; they take pride in what they do. Keep up the good work. Cheers!

Amy C.

This company is transparent in their entire process. One of the best and most knowledgeable builders I have ever dealt with. They really care about the project, keeping within budget, and doing the things that bring the biggest bang for the buck. I highly recommend them!

Steffanie W.

I highly recommend Opulent DB! Every person on the team was a true expert and very professional. I am 100% satisfied with their work and the outcome of the job. Would definitely hire again based on the experience

Hu

I was very satisfied with the outcome of the addition to our home. Start to finish the whole project was professional and on time. I will definitely recommend them to everyone who needs their services.

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